Privacy Policy

Arcos Tour values the privacy of its customers and is committed to protecting the personal data collected. This Privacy Policy describes how we collect, use, store and protect your information when using our website https://www.arcostour.net/.

1. Information Collection

We may collect the following information when you use our website or contact us:

Name, email, telephone and other information voluntarily provided in contact and reservation forms.
Browsing data, such as IP address, device type, browser used and pages accessed.
Cookies and similar technologies to enhance user experience.

2. Use of Information

The information collected is used to:

Reservation processing and customer service.
Communication about services, promotions and news.
Traffic and behavior analysis to optimize the website and the services provided.
Compliance with legal and regulatory obligations.

3. Information Sharing

We do not sell, rent or share your personal information with third parties except in the following cases:

To facilitate contracted services, such as tours and reservations.
With suppliers and partners who assist in the operation of the website and services provided.
When required by law or competent authorities.

4. Storage and Security

We adopt technical and organizational measures to protect your information against unauthorized access, loss or improper alteration. However, no system is completely secure, and we recommend that users adopt good digital security practices.

5. Your Rights

You can exercise your rights over your personal data, including:

Request access, correction, or deletion of your information.
Revoke consent for the use of your data.
Object to the processing of information for certain purposes.

To exercise your rights, please contact us at info@arcostour.net .

6. Cookies and Similar Technologies

We use cookies to improve user experience and personalize content. You can set your browser to refuse cookies, but this may affect some site functionality.

7. Changes to this Policy

We may update this Privacy Policy from time to time. Any significant changes will be posted on the website.

8. Contact

If you have any questions about this Privacy Policy, please contact us at info@arcostour.net .

By using our website, you agree to the terms of this Privacy Policy.